Briefing Paper 12
Refugee community organisations: working in partnership to improve access to housing services
Housing services for refugees are better targeted and delivered when refugee community organisations (RCOs) are involved as partners: this means involving them at an early stage and providing ongoing support. Recruiting and training refugee community researchers can also empower community members, by allowing them to take ownership of the research agenda.
Author(s): Patricia A. Jones, David Mullins
[Briefing Paper]

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Briefing Paper 5
Black and minority ethnic user participation in housing
Emphasis on user participation in the housing sector has risen, yet in spite of this, the involvement of African, Asian and African Caribbean tenants in councils and housing associations seems to be limited. This is of particular concern given that these communities are more likely to experience poor housing conditions, overcrowding, homelessness and racism and to have specific housing needs arising from larger family sizes and cultural practices. This paper argues that providers should look at how appropriate support can encourage participation from black and minority ethnic tenants, rather than assuming they are ‘hard to reach’. To make involvement meaningful to tenants, they also need to be shown how their participation can influence the services provided, and monitoring and follow-up are essential.
Author(s): Tracey Bignall
[Briefing Paper]

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Empowering communities, improving housing: Involving black and minority ethnic tenants and communities
Mullins, D., Beider, H., and Rowlands, R., Centre for Urban and Regional Studies, Office of the Deputy Prime Minister, June 2004
This report provides good practice guidance on increasing participation by black and minority ethnic tenants, outlining barriers which local authorities may face, such as racism or limited community cohesion.  Attention is also given to key strategies for engagement, such as consultancy, employment and training or tenant involvement on boards or tenants' associations.
[Housing Resource]

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The Housing Corporation's BME housing policy: Assessing its impact
Hann, C. and Bowes, E., Managing Diversity Associates, Housing Corporation, 2004
This report considers the Housing Corporation's Black and Minority Ethnic (BME) Housing Policy, assessing how successfully it fulfilled 22 commitments for action which included amongst others, recruiting and supporting BME staff, increasing tenant participation and meeting the needs of BME communities.
[Housing Resource]

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